Privacy Policy

The purpose of this privacy policy is to formalize our commitment to respecting the privacy of users of the website https://lamaisoncoloniale.fr/.

Last revised: June 10, 2025

We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. Therefore, you will never be asked to provide personal data considered "sensitive," such as your racial or ethnic origins, political, philosophical, or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with the Charter. If you refuse the terms of this Charter, please refrain from using the Site and the Services.
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1. In what cases do we collect your personal data and what data is collected?

We may collect and store your personal data, in particular when you:
– browse the Site
– you subscribe to our Newsletter
– contact us

We use your personal data to enable the implementation and management of the Site's Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site, and our approach. This information is used solely by us and allows us to better tailor our Services to your expectations.

1.1 Navigation on the Site

1.1.1. Connection data: Each time you connect to our Site, we collect personal data such as, in particular, your IP address and the MAC address of your computer, the date and time of connection, as well as information about the browser you use.

1.1.2. Navigation data: We also collect information that identifies how you access the Site, which pages you view and for how long. In this context, we may use Cookies as specified in paragraph 6 below.

1.2 Call Recording

As part of our quality control process, your telephone conversations with us may be recorded. Call recordings are kept for a period of 6 months. After this period, they are deleted. Any personal data obtained from you during this call will be processed in accordance with the provisions of this policy.

When requesting Contact, you may give your prior consent to receive our newsletters regarding new products, services and promotions, within the framework of the Services.

In any event, you have the right to withdraw your consent to receiving such newsletters at any time and free of charge under the conditions set out in paragraph 6 of the Charter.

1.4 Contact request

In order to respond to requests you may make to our Sales Department, we will use your first name, last name, telephone number and email address.

2. How do we protect your personal data?

We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data, to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of the processing, as well as the risks and their likelihood.

However, it is specified that no security measure is infallible, we are not able to guarantee absolute security of your personal data.

3. In what cases do we share your personal data?

3.1 Sharing your personal data with third-party companies

When you browse the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name to enable the proper functioning of our Services.

Personal data may be transferred to countries outside the European Union for the purpose of processing your requests, entering the Formalities and hosting and securing personal data.

In accordance with the GDPR, all transfers of personal data to a country outside the European Union and/or not offering a level of protection considered sufficient by the European Commission have been subject to cross-border flow agreements in accordance with the standard contractual clauses issued by the European Commission and declared to the CNIL. Other transfers of personal data to the United States, particularly for customer relationship management (CRM), are governed by the EU – US PRIVACY SHIELD (European Union-United States Data Protection Shield).

Unless a third party asks you to accept a privacy policy and terms of use specific to it, third-party companies that have received communication of your personal data have undertaken to process your personal data solely for the implementation of the Services.

3.2 Sharing with authorities

We may be required to disclose your personal data to administrative or judicial authorities when their disclosure is necessary for the identification, arrest or prosecution of any individual likely to harm our rights, any other user or a third party. Finally, we may be legally required to disclose your personal data and cannot object in this case.

4. How long do we keep your personal data?

The maximum retention period for data collected on the website is 13 months.

5. Cookies: how do we use them?

A cookie is a text file that can be stored on a device when an online service is accessed using browser software. A cookie file allows its issuer, during its validity period, to recognize the device concerned each time that device accesses digital content containing cookies from the same issuer.

In any event, cookies placed on your browsing device with your consent are destroyed 13 months after they are placed on your device.

5.2 What are the cookies issued on our Site used for?

The cookies we issue allow us to:
– to establish statistics and volumes of visits and use of the various elements making up our Site (sections and content visited, routes taken), allowing us to improve the interest and ergonomics of our services;
– to adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and viewing or reading software that your terminal has;
– to store information relating to a form that you have completed on our Site or to products, services or information that you have chosen on our Site;

When you browse the Site, social media cookies may be generated, in particular via sharing buttons which collect personal data.

When you first visit the Site, a cookie banner will appear on the home page. A clickable link provides more information about the purpose and operation of cookies and directs you to this Policy. Continuing to browse another page of the Site or selecting an element of the Site (including: image, text, link, etc.) constitutes your acceptance of the placement of the cookies in question on your computer.

5.3 How can you control the cookies used?

You can configure your browser software at any time so that cookies are stored on your device or, on the contrary, so that they are rejected (either systematically or depending on their issuer). You can also configure your browser software so that the acceptance or rejection of cookies is offered to you occasionally, before a cookie can be stored on your device.

‍Attention : Any setting may modify your Internet browsing and your conditions of access to certain services requiring the use of cookies. We decline all responsibility for the consequences related to the degraded functioning of our services resulting from the impossibility of saving or consulting the cookies necessary for their operation and that you have refused or deleted. This would be the case if you tried to access our content or services that require you to identify yourself. This would also be the case when we (or our service providers) could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected to the Internet.

6. What are your rights?

You are the only person who has provided us with the data in our possession through the Site. You have rights over your personal data. In accordance with the regulations on the protection of personal data, in particular Articles 15 to 22 of the GDPR, and after having proven your identity, you have the right to request access to your personal data, as well as the rectification or erasure of such data.

Furthermore, within the limits set by law, you also have the right to object to the processing, to limit it, to decide on the post-mortem fate of your data, to withdraw your consent at any time and the right to the portability of the personal data provided.

You can contact our Services to exercise your rights via the following link: contact us by attaching a copy of an identity document to your request.

Furthermore, you can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email.

7. Can we modify the Policy?

We reserve the right to modify the Policy at any time. You are therefore advised to review it regularly. If we make any changes, we will post them on this page and in other locations we deem appropriate, based on the purpose and significance of the changes.

Your use of the Site after any changes means you accept those changes. If you do not accept any material changes to this Policy, you must stop using the Site.

8. The National Commission for Information Technology and Civil Liberties (“CNIL”)

We remind you that you can contact the CNIL directly on the website of the CNIL or by mail to the following address: National Commission for Information Technology and Civil Liberties (CNIL), 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.